Shipping Policy
Effective Date: January 8, 2025
At Panerounie, we are committed to ensuring that your orders are processed and delivered promptly and efficiently. This Shipping Policy explains the terms, timelines, and costs associated with shipping products purchased from https://panerounie.com/.
1. Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is processed, you will receive a shipping confirmation email with tracking details.
2. Shipping Methods and Costs
We offer multiple shipping options to meet your needs:
- Standard Shipping: Estimated delivery time is 5–7 business days.
- Expedited Shipping: Estimated delivery time is 2–3 business days.
- International Shipping: Delivery times vary depending on the destination.
Shipping costs are calculated based on the weight, size, and destination of your order and will be displayed at checkout.
3. Delivery Timelines
- Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing for international orders.
- Panerounie is not responsible for delays caused by the shipping carrier.
4. Shipping Locations
- We ship domestically within the United States and internationally to select countries.
- Some remote or restricted areas may not be eligible for delivery. If your location is not serviceable, we will notify you promptly.
5. Customs and Import Duties (International Orders)
- For international orders, customs and import duties may apply and are the responsibility of the customer.
- We recommend checking with your local customs office for any additional fees or regulations.
6. Lost or Damaged Shipments
- If your order is lost or damaged during transit, please contact us immediately at info@panerounie.com or 406-216-1544.
- Provide your order number and any supporting documentation (e.g., photos of damaged items).
- We will work with the shipping carrier to resolve the issue and offer a replacement or refund if applicable.
7. Incorrect Shipping Information
- Please ensure that your shipping address is accurate at the time of purchase. Panerounie is not responsible for delays or additional costs due to incorrect or incomplete shipping information.
- If you realize an error after placing your order, contact us immediately to update the address.
8. Tracking Your Order
- You will receive a tracking number once your order is shipped.
- Use this tracking number to monitor your shipment’s status via the carrier’s website.
9. Returns and Refunds
For information about returning items, please refer to our Refund and Returns Policy available on our website.
10. Contact Us
For any questions or concerns regarding our Shipping Policy, please reach out to us:
Street: 3585 Meadow Drive, Great Falls, Montana, United States
Phone Number: 406-216-1544
Email: info@panerounie.com
Website: https://panerounie.com/